Privacy policy

What we collect

When you send an enquiry or ask for a site visit, we receive:

• your name and phone number;
• your email address, if you give it;
• the project you are interested in and any message you write;
• the page you sent it from, the date and time, and that you agreed to be contacted.

We do not use advertising or analytics cookies, and we do not ask for payment or identity documents on this website.

How we use it

Only to answer your enquiry: to call, WhatsApp or email you about the project you asked about, send price sheets, brochures and floor plans, and arrange a site visit. Our sales team keeps notes of these conversations so that whoever speaks to you next knows what has already been discussed.

We do not sell your details or share them with other businesses for their own marketing.

Who can see it

Your details are stored in our lead management system, which only STEN staff with a login can open. Sales staff see the enquiries assigned to them. The system runs on hosting and database providers that store the data on our behalf and may not use it for anything else.

Maps

The contact and project pages show maps from Google Maps. When a map loads, Google may set its own cookies under the Google privacy policy.

How long we keep it

We keep enquiry details for as long as we need them to help you, and for up to 24 months after our last contact with you, unless you ask us to delete them sooner.

Your choices

Under the Digital Personal Data Protection Act, 2023, you can ask to see the details we hold about you, correct them, have them deleted, or withdraw your consent to be contacted. Write to us at sales@stenrealty.in or call +91 99071 59375, and we will respond within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Contact

STEN Realty, Currency Tower, Raipur, Chhattisgarh. sales@stenrealty.in.